03 . 12 . 2024

VDR How to effectively choose a VDR supplier step by step

03 . 12 . 2024

Choosing a Virtual Data Room (VDR) provider is a decision that is crucial to the security, efficiency and flow of business transactions. It is worth approaching this task carefully and taking into account a number of factors that go beyond just the price of the service. Here are some steps to help you choose the best VDR provider, focusing on more than just cost.

We’ve created this guide to streamline your VDR selection process. Thanks to it, you will choose a system that will perfectly meet your expectations. Let’s get started!

A step-by-step VDR tool selection scheme:

01. Understand your needs
02. Identify key features
03. Evaluate the offer of VDR providers
04. Choose the right pricing model
05. Check the quality of services
06. Request a demo and a trial version
07. Make your decision

01. Understand your needs

To successfully select a VDR provider, start by carefully defining your needs and the scope of the project. Key questions worth asking are:

a. Scale and complexity of the project
Start by assessing the scale of the project. Consider how many documents you will store and what types of files will be uploaded. It’s worth remembering that not every VDR provider supports all file formats, so it’s important to make sure your platform meets these requirements.

b. Data storage
Determining the amount of storage space required is key because VDR systems offer different capacities that can vary significantly in price. Thanks to this, you will be able to choose the most profitable option, tailored to your real needs. Pay attention to whether the supplier offers the flexibility to adjust the space during the project, which will allow you to avoid excessive costs if the space turns out to be too large or, conversely, too small.

c. User access levels
Consider how many users will use the platform and what levels of access they will need. Projects that involve external parties such as auditors, business partners, or legal teams may require complex permission settings.

d. Document management
Consider what document management features will be important to you. If your projects involve mass document uploads, granting permissions while uploading files, dynamic watermarking, or require offline document editing, make sure your VDR provider offers these advanced options.

e. Project duration
Consider the length of your project as this may impact which pricing plan is appropriate for you. Short-term projects may require flexible monthly subscriptions, while longer-term assignments may be more profitable if you choose a framework or long-term contract. It is worth choosing a model that suits the nature of the project and will allow for cost optimization.

02. Identify key features

Different providers offer different functionalities, so it is important that you determine exactly which ones are necessary for your business. When choosing a VDR provider, it is crucial that the platform offers functions that will ensure not only security, but also convenience and efficiency in everyday work with documents. Here are the most important areas worth paying attention to:

Security

  • ISO compliant
    Look for a supplier that adheres to international security standards such as ISO 27001. This certification ensures that the supplier uses best practices in information security management, which is crucial for data protection.
  • 256-bit encryption
    A VDR should offer strong encryption for data, both in transit and at rest. 256-bit encryption provides the highest level of protection against cyberattacks and unauthorized access.
  • Digital watermarks
    The ability to add customizable watermarks to documents provides effective protection against unauthorized file sharing. Watermarking makes documents easier to track and less susceptible to illegal copying.
  • Screen locking and printing restrictions
    The VDR platform should allow you to block the function of taking screenshots or printing documents. These restrictions will help protect confidential information from unauthorized distribution.

Utility

  • Intuitive interface
    The platform should be easy to use and intuitive, which allows for easy navigation even by people who have no experience in using VDR. This will make your work easier and reduce the time spent training users.
  • Fast bulk upload/download
    For projects with a large number of documents, the ability to quickly upload and download files is essential. Optimized bulk data loading functionality saves time and streamlines the entire process.
  • Dedicated user support
    Some VDR systems offer support in the form of a team that takes over tasks such as uploading files, creating a documentation structure or inviting users. Thanks to this, you can focus on the substantive aspects of the project, instead of technical issues

Control

  • Complex permission settings
    Thanks to detailed permission settings, you can precisely control who has access to documents, who can edit and download them. This ensures that confidential information only reaches authorized persons.
  • Two-factor authentication (2FA)
    Two-factor authentication is an additional layer of protection that significantly increases security, especially when working with sensitive data.
  • IP restrictions
    IP Restriction helps prevent unauthorized logins from unsecured locations, giving you greater control over access to your data.
  • Activity reports
    Activity reports allow you to monitor user activities in the system, including logging in, viewing documents and their viewing time. Thanks to this, you can keep track of who and how uses the data, which may be important in assessing the involvement of potential investors.

Customer service

  • Availability 24 hours a day, 7 days a week
    Look for a provider that offers 24/7 support so you can get help quickly if something goes wrong. 24/7 availability minimizes the risk of project downtime and ensures business continuity.
  • Multilingual support
    If your project involves collaboration with international partners, support in multiple languages ​​is essential. A customer service team that can communicate in different languages ​​can make problem solving and communication much easier.
  • Training resources
    The availability of comprehensive educational materials such as guides, knowledge bases and courses allow users to quickly become familiar with VDR features.
  • Responsiveness
    A quick response to questions and problems is crucial. It is important that the support team not only responds to inquiries quickly, but also demonstrates knowledge of your specific needs. A dedicated account manager who knows the details of your project will provide better quality support, which will help you avoid unnecessary delays and solve difficulties effectively.

03. Evaluate the offer of VDR providers

Once you have determined your requirements, compare the available options in the market. Pay attention to the vendor’s experience, user reviews, functionality offered, and security standards provided. Read reviews, ask other users about their experiences with a given provider. The more detailed the comparison, the easier it will be for you to make an informed decision.

To support you in the provider selection process, we have conducted a comparative analysis of leading VDR providers based on key criteria resulting from our research.

Function
Fordata
FirmRoom
iDeals
Firmex
Datasite
Intralinks
Sterling
Security
ISO 27001 compliant
GDPR compliance
Server location within the EEA
256-bit encryption
Dynamic watermarks
Screen lock
Two-factor authentication (2FA)
Utility
Fordata
FirmRoom
iDeals
Firmex
Datasite
Intralinks
Sterling
Intuitive interface
Bulk upload/download
Multiple format support (PDF, WORD (doc, docx, rtf), EXCEL (xls, xlsx, xlsb, xlsm, xltx), POWERPOINT (pptx, ppsx, ppt), XML, CSV, MSG, ODS, ODT, RTF, TXT )
Full-text search
Data anonymization
Online document translation
Access control
Fordata
FirmRoom
iDeals
Firmex
Datasite
Intralinks
Sterling
Detailed permission settings
IP restrictions
Time limits
Customer service
Fordata
FirmRoom
iDeals
Firmex
Datasite
Intralinks
Sterling
24/7 support
Dedicated project managers
Multilingual support
Pricing model
Fordata
FirmRoom
iDeals
Firmex
Datasite
Intralinks
Sterling
Price flexibility
Subscription plans
Flat-rate prices

04. Choose the right pricing model

Price is an important element, but it should not be the only selection factor. Different providers offer different pricing models: monthly subscription, one-time fee, and additional fees for additional features or disk space. Make sure the pricing model is transparent and fits your budget and needs. It is worth paying attention to possible hidden costs, such as support fees, data storage or system updates.

Here is a quick summary of popular VDR pricing models in table form:

05. Check the quality of services

Price is only part of the puzzle – the quality of the VDR provider’s service is crucial to the success of the entire operation. Make sure the platform is reliable and has the right infrastructure to ensure minimal downtime. Choosing a VDR provider with industry experience can ensure a higher quality of service. It is worth reading references and checking which companies are already using the platform, especially those operating in a similar industry.

Here’s how to effectively evaluate these critical aspects:

  • Certifications and compliance
    Choose suppliers that are ISO 27001 certified and compliant with regulations (e.g. GDPR, HIPAA, KNF).
  • Security Standards
    Pay attention to encryption and backup copy guarantee.
  • Awards and recognitions
    Look for industry awards that confirm the quality of services. While these are not the only factors to consider, they can complement your assessment.
  • Opinions and reviews
    Look for reviews on reputable business software review platforms such as Capterra, SoftwareAdvice and SoftwareSuggest, industry forums and professional networks. These sources usually offer more detailed and authentic reviews compared to general consumer review sites, as well fake websites created by the suppliers themselves.
  • Case studies
    Review vendor case studies to see how their solutions work in your industry.

06. Request a demo and a trial version

Before you make the final decision, use the available options for testing the VDR. Many companies offer a demo session or trial version of their system, which gives you the opportunity to test all functions before signing a contract. Test the system in practice: check how the interface works, how easy it is to manage data, and how quickly the security mechanisms work. Make sure the platform meets your expectations.

07. Make your decision

After going through the complicated process of evaluating Virtual Data Room providers, you are one step away from making a decision that will significantly impact the efficiency, security and success of your projects. The journey from understanding your needs to using demos will give you the knowledge you need to make an informed choice.

Choose the VDR provider that best suits your needs in terms of functionality, security and quality of service. Remember that the choice of a VDR system is a decision that has a major impact on the transaction process and data security – so it is worth choosing a provider that will offer to you not only a low price, but also high quality of services.

Good luck!

And if you have any doubts and are looking for support in determining the needs of your project, contact Fordata Customer Service, who will advise you on how to adapt the VDR to all your requirements.

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